Trust overview
The Freedom of Information Act 2000 (FOIA) provides the public with a general right to access information.
How to make a Freedom of Information request
A request for information must be made in writing, and the requester must give their full name and address, which can be an email address.
The request must be for information that the authority already holds, authorities are not required to create information or give opinions. The authority does not need to supply information that is already available to the public.
To request information under the Freedom of Information Act, first check the information on this website which may have the information you require.
If you cannot find it, please email: westherts.
What is not covered by Freedom of Information
Health records and personal patient information
Personal information is not part of the FOIA. The legislation relating to personal information is the General Data Protection Act (GDPR) and Access to Health Records.
You can request patient records via our records portal.
Staff information
If you want to request information from Human Resources about our staff, or former staff members, please email: westherts.
Feedback about our services
If you'd like to provide feedback about our services, see our Complaints and feedback page.
Charges
For the most part, we will charge you only for hard copies or copying onto media (e.g. memory stick). Some information is available free, but there may be a charge for some.
The charges, which vary according to how the information is made available, are as follows:
- Via the Trust's web site – free of charge (any charges for personal printing costs and internet access would have to be met by the individual).
- For those without internet access, a single print out, as on the website, would be available by post from the Freedom of Information Manager.
- Requests for multiple printouts, or for archived copies of documents that are no longer accessible or available on the website, may attract a charge for the retrieval, photocopying, postage etc. We will let you know the cost and charges that will have to be paid in advance. We will not provide printouts of other organisation’s websites.
- E-mail will be free of charge unless it says otherwise.
- The cost for single sided copies will be 5p per sheet, plus postage and packaging up to a maximum of £60 per document. These charges will be reviewed regularly.
For further details or to order a document, please send a request in writing to:
Freedom of Information Manager,
West Hertfordshire Teaching Hospitals NHS Trust,
Trust Offices,
Watford General Hospital,
Vicarage Road,
Watford,
Hertfordshire,
WD18 0HB,
E-mail: westherts.
Copyright
The material available through the publication scheme is subject to the trust's copyright unless otherwise indicated. Unless expressly indicated on the material to the contrary, it may be reproduced free of charge in any format or medium, provided it is reproduced accurately and not used in a misleading manner.
Where any of the items in this scheme are being re-published or copied to others, you must identify the source of the material and acknowledge the copyright status.
Permission to reproduce material does not extend to any material accessed through this scheme that is the copyright of third parties. You must obtain authorisation to reproduce such material from the copyright holders concerned.
For HMSO Guidance Notes on a range of copyright issues, contact:
HMSO Licensing Division,
St Clements House,
2-16 Colegate,
Norwich,
NR31BQ.
Telephone: 01603 621000
Publication scheme
Find information about who we are in our About us section
Find information about what we do in our Services section
Find information about what we spend and how we spend in our Reports, documents and publications section.
Find information about our current priorities on our Trust overview page.
Find information about our hospitals redevelopment work in our Investing in our hospitals section
Find information about how we’re doing in our Reports, documents and publications section and our board papers section.
Our latest CQC ratings and reports can be found here:
Area under construction
Trust policies are agreed by the Board or other relevant committees. If you would like to request a copy of a specific policy, please email westherts.
Find more information about our services in our Services section.
